This Privacy Policy describes how Three Leaf Clover Productions LLC (“Marmalaide,” “we,”
“us,” “our”) collects, uses, discloses, and otherwise processes information in connection
with our websites, products, and services, including our subscription services and QuickFix
offerings (collectively, the “Services”). This Policy applies to visitors, customers, and other
users (“you”).
1. Scope and definitions
- “Personal Data” means information that identifies or relates to an identifiable individual.
“Customer Content” means any text, images, video, audio, brand assets, data, prompts,
briefs, or other materials submitted to the Services.
2. Information we collect
2.1 Information you provide
We may collect:
- Contact and account information (name, email, phone, company, job title).
- Billing and transaction information (billing contact details, invoice details). Payment card
processing is handled by third-party payment processors; we do not store full card
numbers. - Communications (emails, support requests, scheduling information, and other
correspondence). - Customer Content you submit for production (briefs, scripts, footage, brand guidelines,
product info, etc.).
2.2 Information collected automatically
When you use the Services, we may collect:
- Device and usage data (IP address, browser type, pages viewed, timestamps, referring
URLs). - Cookie and similar technology data (see Cookie Policy / Preferences).
2.3 Information from third parties
- We may receive information from:
- Analytics and security providers.
- Payment processors and invoicing providers.
3. How we use information
We use Personal Data to:
- Provide and operate the Services (including producing creative deliverables).
- Communicate with you, including customer support.
- Process payments and manage accounts.
- Improve and secure the Services, prevent fraud/abuse.
- Comply with legal obligations and enforce agreements.
- Send marketing communications where permitted (you may opt out at any time).
4. Legal bases (EEA/UK)
Where GDPR/UK GDPR applies, we process Personal Data under one or more of these
bases:
- Contract (to provide Services you request).
- Legitimate interests (service improvement, security, business operations).
- Consent (certain cookies/marketing where required).
- Legal obligation (compliance, accounting, tax).
5. How we disclose information
We may disclose Personal Data:
- To service providers who help us run the business (hosting, analytics, security, payment
processing, communications, storage). - To professional advisors (legal, accounting) as needed.
- In connection with a business transaction (merger, acquisition, financing, restructuring).
- To comply with law or protect rights, safety, and security.
We do not sell Personal Data in the traditional sense. If applicable law defines certain
targeted advertising activities as “sale” or “sharing,” you may have opt-out rights as
described below.
6. Customer Content and AI processing
To deliver the Services, we may process Customer Content using internal tools and third-
party technology (including AI/ML tooling) to generate drafts, scenes, versions,
translations, or edits. We treat Customer Content as confidential and use it only to provide
the Services, operate the Services, and comply with law.
7. Data retention
We retain Personal Data and Customer Content only as long as reasonably necessary for
delivering the Services, legal/financial recordkeeping, resolving disputes, and enforcing
agreements. Retention periods vary depending on the nature of the information and
applicable law.
8. Your privacy choices and rights
Depending on your location, you may have rights to access, correct, or delete Personal Data;
object to or restrict certain processing; receive a copy (portability); opt out of certain
targeted advertising (where applicable); and withdraw consent (where processing is based
on consent).
To exercise rights, contact: dev@marmalaide.ai.
9. Cookies and tracking
We use cookies and similar technologies. See our Cookie Policy / Preferences for details and
choices.
10. Security
We implement reasonable administrative, technical, and organizational measures to protect
Personal Data. No method is 100% secure; you should not send sensitive information via
insecure channels.
11. Children
The Services are not intended for children, and we do not knowingly collect Personal Data
from children.
12. International transfers
We may process and store information in the United States and other jurisdictions where
our service providers operate. Where required, we use appropriate transfer safeguards.
13. Changes
We may update this Policy from time to time. We will post the updated version and revise
the “Last updated” date.
14. Contact
Three Leaf Clover Productions LLC
Email: dev@marmalaide.ai
Website: www.marmalaide.ai
